Prominent psychologist Gordon Allport once described attitudes as “the most distinctive and indispensable concept in contemporary social psychology.” Attitude can be formed from a person’s past and present.
Multicomponent model is the most influential model of attitude. Where attitudes are evaluations of an object that have cognitive, affective, and behavioural components.
Job satisfaction is the level of contentment a person feels regarding his/her job. Job satisfaction can be influenced by a person’s ability to complete required tasks, the level of communication in an organization, and the way management treats employees.
Job satisfaction falls into two levels:
Measuring Job Satisfaction.
To create a benchmark for measuring and ultimately creating job satisfaction, managers in an organization can employ proven test methods such as the Job Descriptive Index (JDI) or the Minnesota Satisfaction Questionnaire (MSQ). These assessments help management define job satisfaction objectively.
five factors can be used to measure and influence job satisfaction:
Management and Communication
In addition to these five factors, one of the most important aspects of an individual’s work in a modern organization concerns communication demands that the employee encounters on the job. Demands can be characterized as a communication load: “the rate and complexity of communication inputs an individual must process in a particular time frame.”
Superior-subordinate communication, or the relationship between supervisors and their direct report, is another important influence on job satisfaction in the workplace. The way in which subordinates perceive a supervisor’s behaviour can positively or negatively influence job satisfaction. Communication behaviour—such as facial expression, eye contact, vocal expression, and body movement—is crucial to the superior-subordinate relationship.
The sum total of ways in which an individual reacts and interacts with others, measurable traits a person exhibits.
Major personality attributes influencing OB
Mode of conduct or end-state is personally or socially preferable (i.e., what is right and good)
Importance of Values
Types of Values